Voicemail

How do I setup my telephone extension’s mail box?

1. From your extension pickup your handset and dial 6.
2. Enter first time setup security code “1111”

3. At this point, you will be required to do three things before the box is active.

   1. Change you security code. (4 digits only) See * note below.
   2. Name of the box.
   3. Greeting you wish others to hear. (There is no need to include instructions to leave the message after the tone as the vm system will prompt the caller to do that.)

It is important when recording a greeting to wait for the voice mail to play back the greeting. If you are happy with it, press 9 and the voice mail will tell you that the change was successful. If you do not hear confirmation at the end of the change, the change did not take effect, or worse, your mail box did not get setup.

You can check your work by dialing your own extension and verifying that all the changes you made actually went into effect.

Be creative when choosing your 4 digit security code. DO NOT USE 1234, or 1111 or 2222 etc.

How do I retrieve my messages?

1. From your extension pickup your handset and dial 6.
2. Enter your security code and follow voice prompts.

How do I setup a voice mail box that is not my own extension?

1. Pickup your phone and dial 6.
2. Once VM answers, dial *. It will ask you “Please enter your mailbox"
3. Enter the mailbox number you wish to modify.
4. Enter first time setup security code “1111”

At this point, you will be required to do three things before the box is active.

1. Change you security code. (4 digits only) See * note below.
2. Name of the box.
3. Greeting you wish others to hear.

How do I access messages on a mail box that is not my own extension?

1. From your extension pickup your handset and dial 6.
2. Once VM answers, dial *. It will ask you “Please enter your mailbox number"
3. Enter the mailbox number you wish to check messages on.
4. Enter that boxes security code and follow the voice prompts.

This also works for changing your greeting. If you are in to check messages, you are in to change your greeting. The voice prompts will guide you there. Wait for the prompt to change user options.

How do I access messages on my phone extension when I am somewhere else in the district?

1. From any internal SCSD phone extension, pickup the handset and dial the extension for your school listed below.
2. Once VM answers, dial your mailbox number.
3. Enter that box's security code and follow the voice prompts.

This also works for changing your greeting. If you are in to check messages, you are in to change your greeting. The voice prompts will guide you there. Wait for the prompt to change user options.

How do I check my messages when I am traveling or at home?

1. Dial the voice mail DID (direct inward dial) number for your school.
2. Wait for VM to answer, press * followed by the vm box you want to navigate to.
3. Enter your security code and recover messages.

School Voicemail DIDs:

How do I transfer directly into another VM box without ringing the phone?

1. When you have the caller on the phone, press the voicemail button (looks like envelope or tape reel).
2. Press transfer key.
3. Dial the destination extension # then release or hang-up.

Some useful voicemail actions:

While listening to a message, you can use the following options:

• 1 Pause. Stop the message being played-press any key to resume.
• 2 Answer. Send a response to the person who sent the message.
• 4 Give. Send the message to another mailbox or forward to an email address.
• 5 Keep. Save this message and play the next (if any).
• 6 Play Message Envelope. Tell who the message was from and when it was sent.
• 7 Play again. Repeat the message just played.
• 8 Next Message. Skip to the next message.
• # Fast Forward. Skip forward in the message 5 seconds, then resume play.
• * Rewind. Back up the message 5 seconds, then resume play.